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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherri Fredericks

June 12, 2024

1  out of  5 rating by Sherri Fredericks
"I’ve been with StateFarm for 39 years. It is the ONLY Auto insurance I have ever had. I personally have no tickets and no accidents however 2 other people in my household have had one car totaled and a RV fire. As a result apparently Statefarm looks at it as the whole household. My policy has been randomly canceled. Now there’s some loyalty for ya huh? I did nothing!!!! NOTHING yet because other members in my household had claims MY policy gets canceled. 39 years wow really? No wonder they got downgraded they have no good business sense. That is just a dumb way to loose revenue not gain. Unbelievable. And Gigi doesn’t care she is insensitive to clients regardless. She said “hey this is how I pay my bills” wow so just cancel people who have done NOTHING WRONG ya that’s fantastic for gaining revenue and building a brokerage. Good Job Gigi!! You should be proud for canceling a 39 year loyal customer who ended up going elsewhere getting the same coverage for cheaper. So glad you have no idea how to maintain revenue and build a solid business. Bravo to ya! Let’s also not forget you brought up a claim my husband had. And I had to remind you he has been dead for 8 years. Yep good job! Your response of trying to point out they are my family members is ridiculous. The bottom line is MY policy was canceled for something others did family or not. I did NOT deserve that kind of treatment after 39 years of loyalty. You as an agent should have done something. I’ve spoken to a couple other agents and it appears you’re just not really sure how to get things done for your clients."
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Julie C.

May 5, 2024

4  out of  5 rating by Julie C.
"2024 I have never been so confused about my insurance company and my coverage. Very confused about what happened here. Eventually it got straightened out but it was quite the experience and not very pleasant one. However they did help walk me through the piles of paperwork that I received and received and received. Hopefully next time I can give 5 stars again. But this time I am backing down the star, should be less, but in the end it was corrected. As for needing the new roof, I'll never know, but either way it cost me a roof and higher premiums for my home and vehicles. I'm not recommending any insurance companies, because I feel that they are the biggest scams. But they make us feel that we need them. ¿¿ 2021 We were shopping for homeowners insurance. Brandon was very helpful and recommended bundling to make it the prices more affordable to meet our needs. Also had some inspections done to help us save more. He recommended the nicest people to compete the inspection. So now we have home and cars insurance. Helpful, friendly, and knowledgeable. Thank you Brandon. Gigi, Brandon is an asset to your business."
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Joe Nazario

April 24, 2024

5  out of  5 rating by Joe Nazario
"Best customer service awesome agents my wife and I have been customers for almost 10 years!!!! We’ll done Gigi…"
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Julia Denbow

March 21, 2024

5  out of  5 rating by Julia Denbow
"Thank you Jean for your help. Jean advised me, have me good advice & reduced my policy. Great company to deal with. K. Denbow, Rainbow Springs, Dunnellon"
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Jaclynn Sola

February 4, 2024

5  out of  5 rating by Jaclynn Sola
"Great communication. Calls and emails are always answered in a timely manner!"
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Robert Carnish

January 5, 2024

1  out of  5 rating by Robert Carnish
"One star for state farm itself, not blaming the agent. They are only doing what the computer tells them. I can’t get homeowners ins because I don’t owe anybody nothing, I’m indelible. My home is paid off, no car payments, no loans, no credit cards but the system says I’m not good enough to be part of the State Farm family’. Also they do not do monthly payments. Have to pay in full every 6 months. I really didn’t have a problem with that since I do that with progressive anyways. Still I’m not good enough. Welcome to slavelandia people."
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Darryl Howes

January 5, 2024

4  out of  5 rating by Darryl Howes
"Agent works for her customers"
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Alex P

December 1, 2023

5  out of  5 rating by Alex P
"Brandon's customer svc was excellent and would highly recommend."
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November 10, 2023

1  out of  5 rating by Scott
"Way overpriced, staff are nice but prices are just way to high"
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Michael Daugaard

October 13, 2023

5  out of  5 rating by Michael Daugaard
"Brandon at Gigi insurance was the most honest and professional insurance agent I've ever met."
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John Jablonski

September 14, 2023

2  out of  5 rating by John Jablonski
"CJ was giving me a quote. I moved back from Virginia. His quote was over $1,000 for state minimum for 6 months. Called progressive and got full coverage for $500 for 6 months. I'm a veteran on disability. Which one do you think I will choose?"
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Tiffaney Sam Reffett

September 14, 2023

5  out of  5 rating by Tiffaney Sam Reffett
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Sherry Colvin

September 4, 2023

1  out of  5 rating by Sherry Colvin
"Office staff is not friendly at all. It will kill them to smile and say anything positive. I will be moving my accounts from this location."
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Christina Seavey

June 15, 2023

5  out of  5 rating by Christina Seavey
"Brandon is professional and knowledgeable, and an outstanding asset to Gigi Hunter's State Farm Team. He helped our family, both over the phone and in person, to find the appropriate insurance coverage AND at the best rate available to us. He took the time to explain our policies, coverage and options-Thank you Brandon for your great customer service!"
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Justin Tarter

June 12, 2023

5  out of  5 rating by Justin Tarter
"Great anytime I speak to them they really go in depth about what affects my bill and what I can do to adjust my bill"
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Johnna Steedman

June 10, 2023

5  out of  5 rating by Johnna Steedman
"I was a walk in to this business- I was out checking rates with various insurance companies. Although I went at a very busy time , Ms. Hunter helped me by trying to find the best rates and also giving me sound advice about auto insurance . Wonderful , classy business. I highly recommend Gigi Hunter State Farm Insurance!"
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June 1, 2023

5  out of  5 rating by Anthony
"Been with them for a few years and very happy. All are knowledgeable,polite and very patient. Dealt with Amy, CJ, Brandon and Ms.Hunter. I've picked there brains to get the best policy for the best price and they always come through. They offer Auto,life and other products so you can sleep at night."
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Mary Jones

March 1, 2023

5  out of  5 rating by Mary Jones
"They were absolutely wonderful.."
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December 6, 2022

1  out of  5 rating by Becky
"Agent was very helpful initially which is why I went with them even though not the cheapest. After almost 6 months they still have not got my bill right and keep over charging me. They can't even tell me for sure when I'll get the money they owe me and just expect me to keep paying hundreds extra for each bill. Then my discounts that they said were all set weren't. They want me to jump through more hoops every month, some of which take hours to do and then come up with something new every month on why my bill and discounts can't be right. Stay away from State Farm. Go with a company that will honor the price they gave you and get your plan set the same day instead of taking months."
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Marisel Cruz Zlatea

October 14, 2022

5  out of  5 rating by Marisel Cruz Zlatea
"The staff here are great. If I leave a message I get a call back right away. I have not been disappointed by them at all and would recommend them to everyone."
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J Reaves

June 22, 2022

5  out of  5 rating by J Reaves
"Brandon is always there to help and gives great customer service. Annie who answers the phone is also great."
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Steve Nash

June 8, 2022

4  out of  5 rating by Steve Nash
"Although the cost of car insurance was higher than expected, the staff were very nice and serviced me as a customer"
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Matthew Coker

April 24, 2022

5  out of  5 rating by Matthew Coker
"Love this Dunnellon State Farm. I found out that Direct was ripping me off on my auto insurance now I'm paying $70 less a month than I was with BETTER coverage. Highly recommend you check them out 🙂🙂"
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Aimee Hausy

April 22, 2022

5  out of  5 rating by Aimee Hausy
"Brandon is the best insurance rep! Walked me through my options, had several suggestions and never hurried me. Great experience. Will definitely recommend Gigi Hunter State Farm in Dunnellon."
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tony mazz

February 6, 2022

5  out of  5 rating by tony mazz
"I was extremely happy with the service and rates with State Farm. CJ was professional and listened to my needs. I saved over 50% in savings with 10x better coverage...amazing. ( Pst...Allstate was ripping me off)."